Solar Hot Water FAQ’s

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In the mean time you may like to review our frequently asked questions about solar hot water.

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• My electric hot water system needs replacing. How quickly can you replace it with a solar hot water system?

  We can replace your old system within 24 hours.

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• Am I helping the environment by switching to solar?

  Yes! According to Australian Government, water heating is the highest contributor of greenhouse gas emissions and is responsible for 30% of home energy use, excluding the family car.

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• Will I run out of hot water?

  We provide a choice of back up gas or electric boosters giving you peace of mind, ensuring you have hot water all day and night.

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• What is the Australian government’s renewable energy bonus scheme?

  The Australian government’s renewable energy bonus scheme (or REBs) is aimed at encouraging Australians to make the move to solar hot water.

  If you are replacing your electric hot water system in an existing dwelling with a solar hot water system you will receive a federal rebate of $1000, or $600 for installation of a heat pump .

  The government intends to phase out all electric hotwater systems by 2012.
  
  Review all solar hot water rebate information.

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• What do I need to do to apply for a rebate?

  Not a thing! Superior Solar completes the paperwork for you and manages the whole process. All you need to do is read the details, sign the form and send it off.

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• How long will it take for my solar hot water rebate to be paid?

  It takes approximately 8 weeks for you to receive your rebate.

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• What about other rebates and are they included in the price?

  There are 2 rebates: Federal and RECs (renewable energy credits)

  • Federal Rebate: $1000 for replacing your electric hotwater system
  • RECs: Depending on the system you install, as a point of sale discount, Superior Solar will deduct on average $1000 – $1800 off your total bill.

  Review all solar hot water rebate information.

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• What about heat pumps? Can I claim a rebate on these?

  Yes. The Federal Rebate is $600 for heat pumps.

  You can qualify for this rebate when you replace your electric hot water system with a heat pump and the usual waiting period for claiming your rebate is around 8 weeks.
  
  Review all hot water rebate information.

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• How does my Solar Hot Water System work?

  Your solar collectors (usually mounted on a north facing roof) absorb heat from the sun. This heat then warms the water in the collector and is directed back to the storage tank ready for use.

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• Where can I put my hot water tank?

  The tank can be positioned in many different locations, tailored to suit your house and plumbing to minimize waiting for your hot water to arrive in your home. Choose what suits you best.

  Roof: We can install on flat, or any roof pitched between 12 to 35 degrees.

  Ground: We can install back in the same position or relocate to a new position either inside or outside.
  
  Review all solar hot water product information.

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• What is the life expectancy of my solar hot water system?

  You can expect your solar hot water system to last you 15 to 25 years.

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• What is the difference between a heat pump and a Solar Hot Water System?

  Heat pumps use heat from the air to heat your water, and while they still use electricity, they generally only use one third that of a standard electric heater.

  Solar Hot Water Systems use the sun’s energy 80% of the time to heat your water. Systems are either gas or electric boosted for the remainder of the time.

  Solar Hot Water Systems require sunshine and are cheaper to run. Heat Pumps are the best alternative in a shady environment.

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