Customer Care Contact Surveys

Customer Care

Superior Solar’s commitment to customer care includes the following contact points.

  • Between 6 to 10 weeks after your completed installation to ensure all is going well and address any initial questions you may have
  • After 6 months to ensure your system is meeting your expectations
  • At 12 months to remind you of your first annual system check

 

Solar Customer Care Surveys

It is important to us that your solar investment lives up to your expectations both now and into the future.  We will email you a series of brief surveys tailored to your system and installation date. Please keep your email current with us so we can stay in touch with important updates and service reminders.

Solar Power Initial Installation Survey

After your solar hot water system has been installed (from between 6 – 12 weeks) please complete this 3 minute survey by clicking on the link below.

Take Solar Survey here: Solar Power Survey

Solar Hot Water Initial Installation Survey

After your solar hot water system has been installed (from between 6 – 12 weeks) please complete this 3 minute survey by clicking on the link below.

Take Solar Survey here: Solar Hot Water Survey

Six Month Solar Follow Up Survey

After the 6 month mark of either a solar power or solar hot water installation we would like touch base again to ensure all is well.

Take Solar Survey here: Solar Follow Up Survey

Thank you for your participation, we value your feedback to improve our customer service and ensure you are completely satisfied with your solar installation.

Please note the above surveys are for customers who have had their solar power and solar hot water systems installed by Superior Solar in the interest of improving our quality of service.

Thank you

 

Solar Polls

Please review our past and current visitor polls.

Winter Solar Poll 2011

Online Surveysby Constant Contact.

 

Summer 2010/2011 Solar Poll

 

Spring 2010 Solar Poll Results

 

Winter 2010 Solar Poll Results

 

 

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